Casual Retail Assistant Manager

Are you looking for a flexible role where you can contribute to a worthy cause? Do you have a passion for retail and enjoy working with people? If so, we have the perfect opportunity for you! Prospect Hospice is seeking enthusiastic staff to join our team in our charity shops located in Swindon, Marlborough and the surrounding areas.

Hours: Casual shifts available (09:15-17:15 across Monday to Sunday)

What is the role?

As a casual retail assistant shop manager, you will take on the day-to-day relief management of one or more of our charity shops, stepping in when additional support is needed. You’ll play a pivotal role in driving sales, managing staff and volunteers, and ensuring the shop operates smoothly and efficiently. This casual position offers flexible hours that can be tailored to your availability, making it ideal for experienced retail managers seeking work-life balance while contributing to a fantastic cause.

Key Responsibilities:

• Provide cover for holidays and sickness across our 18 stores in Swindon and the surrounding areas
• Operate as part of the overall shop team, efficiently managing volunteer resources to ensure the success and smooth running of the shops
• Work to achieve agreed sales targets and maximise income generation
• Deliver a high standard of presentation of the store’s windows and shop floor
• Contribute to the development of new promotions and other improvements to retail practice
• Undertake daily till duties, safe reconciliation and banking

There will be an expectation of flexibility to work across our 18 stores. Locations include Swindon, Marlborough, Pewsey, Royal Wootton Bassett, Cricklade and Highworth.

About you:

We are looking for people who share our values and are passionate about helping others. The key qualities we are looking for include:

• Retail experience: You have proven experience in retail, including driving sales and managing a team. You will be able to motivate and lead staff and volunteers, fostering a collaborative and positive environment.
• Customer-focused: You enjoy interacting with people and are committed to delivering excellent customer service.
• Team player: You thrive in a team environment and enjoy working with others to achieve shared goals.
• Enthusiastic and positive: You bring energy to the shop and take pride in your work.
• Flexible: You’re available to work flexible hours, including weekends and holidays, as needed.
• Organised: You have good time management skills and can keep the shop running smoothly during busy periods.
• Passionate about the cause: You are motivated to support the work of Prospect Hospice and engage the local community.

What we offer:

• Flexible, casual hours to suit your availability
• The opportunity to take on new challenges in a rewarding role
• A supportive and friendly working environment
• The chance to make a real impact by supporting the hospice’s vital work
• Employee discounts on purchases made in our charity shops.

How to Apply:

If you would like to join our team and help support the vital work we do at Prospect Hospice, please submit your CV and a short cover letter outlining your availability and why you’d like to work with us.

Casual Shop Manager – Job Description

Aspire Values

About Us

Prospect Hospice provides end-of-life care and support to patients and families in Swindon, Marlborough, and surrounding areas. Our charity shops play a vital role in raising funds to ensure we can continue offering our essential services to the community. Each shop offers a welcoming, vibrant atmosphere where every purchase helps make a difference in someone’s life.

Equality & Diversity

Prospect Hospice is committed to encouraging a diverse and inclusive working environment. We recognise that promoting diversity and eliminating discrimination in our workplace will bring benefits for our people, our business and the communities we serve.
We are committed to ensuring that all employees and job applicants are provided with equality of opportunity in employment and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, offending background, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Safeguarding

We are committed to safeguarding and promoting the welfare of all those we support. As part of our SAFER recruitment processes, offers of employment will be subject to thorough checks, which may include a Disclosure and Barring Service (DBS) check, satisfactory references, online and social media checks and verification of qualifications. We expect all staff to share this commitment and to adhere to our safeguarding policies and procedures at all times.
You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.

Please note, should we receive an overwhelming response for the job advertised, we reserve the right to close the vacancy early.