At Prospect Hospice, we provide outstanding, personalised and compassionate care for everyone in Swindon, Marlborough and the surrounding areas affected by a life-limiting illness, completely free of charge. For more than 40 years, we’ve been a dedicated, non-hospital, end-of-life care service for patients and their loved ones - around the clock, every day of the year. Our mission is to ensure that anyone can access the best possible expert care whenever and wherever they need it – whether at the hospice or in their own home. As a charity, we only exist because of the generosity and support of our amazing local community.
Find out about the range of end-of-life care services that we offer to patients and their families. These delivered free of charge and are designed to provide compassionate, personalised support during every stage of a life-limiting illness in every kind of care setting, to anyone who needs it.
We couldn’t do what we do without considerable support from our local community. Find out all the different ways in which you can support Prospect Hospice, including fundraising, volunteering and purchasing from our shops. All contributions are greatly appreciated and enables us to deliver care that is free of charge to our patients and their families.
Our café sits at the heart of our hospice in Wroughton and serves a range of delicious home cooked meals to suit all tastes. Whether you're looking to catch up with friends over lunch or relax with coffee and cake, our Heart of the Hospice café has you covered.
Whether shopping with us in person or online, or donating your pre-loved goods, we thank you for supporting us through our shops where you help to raise around £2million a year for Prospect Hospice.
We pride ourselves on being a great place to work and we're always looking for outstanding people to join our team at the hospice across all areas of the charity.
Prospect Hospice is the leading provider of education and training for end-of-life care in Swindon and north Wiltshire. Working closely with you, our colleagues within partner organisations, we want to ensure that the very best care is available to everyone facing the end of life. This is why we provide education and development opportunities, all of which aim to encourage learning and build confidence in end of life care and support.
Have you thought about where you want to die? In this blog for Dying Matters Awareness Week, we are encouraging you to think about where would you like to be cared for and by who in the last months and days of your life. Prospect Hospice clinical nurse specialist Amanda Houston talks about being in the right place to die.
It’s a privilege to do my job supporting patients requiring end-of-life care.
When I meet patients for the first time I ask what is important to them. Everyone’s different and our approach at Prospect Hospice is to support patients holistically – their medical, emotional and spiritual needs – and we don’t judge them.
I work closely with other teams in the hospice – therapy, consultants and family support – so the care and support we offer is personalised.
The most important skill of a palliative care nurse is, I believe, to listen. Listen to what your patient wants, what are their wishes and what are their concerns.
It’s fair to say that sometimes when I talk to a new patient they are quite frightened when I say I’m from Prospect Hospice. I feel people hear the word ‘hospice’ and often equate it with imminent death. In fact many patients generally feel better with hospice care as their comfort improves and symptoms are better managed.
It’s really important that I reassure them and gain their trust and confidence. I get to know them for who they are and the main thing I try to focus on is helping them to live well by supporting them and their families.
In my role I have to ask questions that sometimes patients find difficult to talk about, including dying.
One way of introducing the subject is to ask have they thought about their future plans should they deteriorate or as they become more unwell.
It’s important to open these conversations so I and my colleagues know what their plans are so we can support them.
I talk about the support we can offer them – whether this is at home or in the hospice – and how we will make their death as comfortable and peaceful as we can.
I describe the hospice to them; how wonderful the inpatient unit is, how positive the staff are and the beautiful gardens.
One patient I was supporting was terrified of dying. She came into the hospice for help with management of her symptoms. She got to know me and the team more while she was there and was reassured. We had an amazing conversation and she agreed that it would be nice for her to die in the hospice.
Many people’s preference is to die at home and we can support them with that. We can put things in place and we work with district nurses and care agencies to achieve it.
We get really lovely feedback from patients and their families. A husband of a patient who died at home thanked us. He said his wife was where she wanted to be and that gave him and his family comfort.
We don’t just support patients, our approach is about supporting their families as well. When a patient dies we will contact their family afterwards to ask how they are and if they would like bereavement support.
My job is a vocation and helping patients to be in the right place to die as they wish is such a privilege.
Amanda Houston is a clinical nurse specialist at Prospect Hospice. She supports patients who have advanced and life-limiting illnesses. She has been a nurse for 13 years and for the last 11 years has worked in palliative care.
*For more information about referring yourself or a loved one to Prospect Hospice click here
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