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How planning and anticipating what the future holds, can help the person at the end of life now.

About the course

Effective communication at the end of life is a fundamental skill that can profoundly impact the experiences of individuals and their loved ones. This 3-hour session will equip you with the tools and confidence to navigate these sensitive conversations with empathy and clarity. We will also demonstrate the importance of legality behind Advance Care Planning and apply a practical approach supported by effective communication skills.

What You’ll Learn in This Session:

  • Core Skills:
    • Active listening techniques and the use of open questions.
    • Supporting individuals and their loved ones to express feelings, preferences, and needs.
  • Addressing Challenges:
    • Identifying and overcoming communication barriers.
    • Optimising opportunities for open and meaningful discussions.
  • Advance Care Planning:
    • The legal framework of the Mental Capacity Act (2005) and its role in planning.
    • Understanding Human Rights to ensure choices are heard and respected.
    • Practical strategies to support proactive and compassionate care planning.

Why Attend?

  • Improve your ability to have sensitive and constructive conversations.
  • Learn practical skills that enhance the end-of-life experience for individuals and their caregivers.
  • Build confidence in handling the legal and emotional aspects of Advance Care Planning.

Join us to develop the communication skills that make a lasting difference.

Who is this course aimed at?

  • Healthcare professionals
  • Nurses
  • Healthcare assistants
  • Care/nursing home managers
  • Practitioners and organisation involved in ACP
  • District nurses

Where next?

You may wish to join our Grief and Loss and Compassionate Communities course

Any other requirements?

Access to PC/Tablet with Wi-Fi

Trainer

Gina King

Prospect Hospice are experts in end of life care. As a charity, the fees charged come back into the hospice, helping us to continue to care for local people living with a terminal illness.

Booking

Before you book, please ensure you have read and agree to the terms and conditions.

To book onto this course, email the team at education@prospect-hospice.net.

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