At Prospect Hospice, we provide outstanding, personalised and compassionate care for everyone in Swindon, Marlborough and the surrounding areas affected by a life-limiting illness, completely free of charge. For more than 40 years, we’ve been a dedicated, non-hospital, end-of-life care service for patients and their loved ones - around the clock, every day of the year. Our mission is to ensure that anyone can access the best possible expert care whenever and wherever they need it – whether at the hospice or in their own home. As a charity, we only exist because of the generosity and support of our amazing local community.
Find out about the range of end-of-life care services that we offer to patients and their families. These delivered free of charge and are designed to provide compassionate, personalised support during every stage of a life-limiting illness in every kind of care setting, to anyone who needs it.
We couldn’t do what we do without considerable support from our local community. Find out all the different ways in which you can support Prospect Hospice, including fundraising, volunteering and purchasing from our shops. All contributions are greatly appreciated and enables us to deliver care that is free of charge to our patients and their families.
Our café sits at the heart of our hospice in Wroughton and serves a range of delicious home cooked meals to suit all tastes. Whether you're looking to catch up with friends over lunch or relax with coffee and cake, our Heart of the Hospice café has you covered.
Whether shopping with us in person or online, or donating your pre-loved goods, we thank you for supporting us through our shops where you help to raise around £2million a year for Prospect Hospice.
We pride ourselves on being a great place to work and we're always looking for outstanding people to join our team at the hospice across all areas of the charity.
Prospect Hospice is the leading provider of education and training for end-of-life care in Swindon and north Wiltshire. Working closely with you, our colleagues within partner organisations, we want to ensure that the very best care is available to everyone facing the end of life. This is why we provide education and development opportunities, all of which aim to encourage learning and build confidence in end of life care and support.
If you would like to send us your feedback on any of our non-clinical activity such as our shops, fundraising activity, café or any other element of our services other than our patient of family support, please contact Siobhain Acott, PA to the chief executive, by calling 01793 816119 or email siobhainacott@prospect-hospice.net
All comments, compliments and ideas for improvement are welcomed and valued and we will use these to mould and improve our support services.
Please note, your feedback will be:
At Prospect Hospice, we pride ourselves on being specialists at providing personalised end of life care to local people and their families. As an organisation, we continue to develop and learn to ensure we deliver the type of care that our patients and their families need from us. One important way in which we can do this is through your feedback on the services you have received from us.
Your feedback is greatly valued by our motivated teams and helps us shape our future services so we can continue to provide our patients and their family with the best possible care. This feedback is also shared with our governing body the Care Quality Commission (CQC) and helps to shape our rating from them.
We welcome all comments, both praising our teams and describing areas we can learn from, and handle them efficiently and respectfully.
We will
About iWantGreatCare
Prospect Hospice works with iWantGreatCare to ensure our feedback is collated in an effective way. Please note that all responses are anonymous and therefore Prospect Hospice is unable to respond to any of your comments directly. Should you wish to pass on any compliments personally or speak to the charity about any feedback you wish to give about possible improvements to our services, please call 01739 813355 or email info@prospect-hospice.net
The hospice aims to maintain the highest standards of professionalism and the care you or your relatives have received from us are very important. Sharing your experience on iWantGreatCare ensures that your opinion counts, is heard by those that care for you. We welcome your views and you can share your experiences and feedback by clicking the link below.
Please click below to complete our feedback form, provided by iWantGreatCare, to tell us about your experience of our patient and family services using a personal computer, tablet or smartphone.